Over a decade of call center expertise in Pristina
TELWINGO has completed more than 1,500 projects across inbound, outbound, and IT services. We handle customer support, sales, technical helpdesk, and specialized operations in nine languages.
Over a decade of call center excellence in Pristina
TELWINGO has completed more than 1,500 projects across inbound and outbound services, serving clients in IT, retail, finance, and beyond. We built our reputation on reliability, multilingual support, and deep expertise in customer communication.
The experts behind your communication success
Our team brings over a decade of call center expertise, multilingual capability, and deep industry knowledge across inbound, outbound, and IT services.
Operations Director
Arben Salihu
Arben leads TELWINGO's daily operations with 12 years of call center management experience. He ensures every project meets quality standards and delivery timelines.
Inbound Services Manager
Amira Hamza
Amira oversees all inbound operations including customer support, helpdesk, and order processing. She trains teams to handle complex inquiries with care and precision.
Outbound Solutions Lead
Darius Krasniqi
Darius manages lead generation, appointment setting, and sales campaigns for TELWINGO clients. His strategic approach consistently delivers measurable results and qualified leads.
IT Services Manager
Elsa Zheng
Elsa directs TELWINGO's IT division, overseeing software development, QA testing, AI data processing, and technical support. She brings technical depth to every project.
Quality Assurance Lead
Marcus Okafor
Marcus ensures every call, interaction, and process meets TELWINGO's high standards. He manages compliance, training, and continuous improvement across all teams.
Multilingual Coordinator
Sofia Rodriguez
Sofia manages TELWINGO's language capabilities across nine languages including German, English, Italian, French, and Albanian. She matches the right language experts to each client.
Trusted by partners and clients worldwide
Over a decade of delivering results. Hear from the companies and teams who've partnered with TELWINGO to grow their business.
TELWINGO handled our customer support seamlessly across multiple languages. Their team understood our needs and delivered consistent, professional service from day one.
Marco Rossi
Operations Manager, Software Solutions Company
We needed to scale our sales outreach fast. TELWINGO's lead generation team hit our targets and maintained quality throughout. They became an extension of our team.
Sarah Mueller
Sales Director, Tech Startup
Their technical helpdesk support is reliable and knowledgeable. Our customers notice the difference. TELWINGO handles complex IT issues with care and efficiency.
David Keller
IT Director, Enterprise Services Firm
Managing customer contracts across languages is challenging. TELWINGO's contract management team keeps everything organized and compliant. They're reliable partners.
Elena Fournier
Client Services Lead, International Consulting
We've used TELWINGO for appointment setting and market research across multiple regions. Their multilingual capability and attention to detail set them apart from other providers.
Thomas Wagner
Business Development Manager, Global Tech Company
Our AI data processing and QA testing work with TELWINGO exceeded expectations. They combine technical depth with clear communication. Professional and thorough every step of the way.
Anja Petrov
Product Manager, Artificial Intelligence Startup
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